What
are your rates?
Our
rates range from 50% to as little as 7% but our standard rates
are 33% to 40%. We are not a “One Rate Fits All” agency.
We realize that all debt is not alike so please call and speak
with one of our credit consultants to discuss a tailored made
rate to fit the debt.
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Do
you provide Status Reports?
Yes. Monthly, we can provide all clients with a
status report reflecting; open, closed and legal debtor
accounts.
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What’s different from Ethan & Associates and the other agencies?
Appreciation for our clients. Ethan & Associates started operations by its’ founders Chet
Hingle. the only employee at the time. Deep appreciation was given for every client, big or small back then and that attitude remains still today. We depend on repeat business.
In addition to this appreciation, we have always provided our clients and our employees the latest in technology, collection support software, information resources.
Most importantly, we stress the importance of building relationships between all parties and Ethan & Associates based on TRUST.
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Are you bonded?
Yes. The State of Louisiana requires all collection agencies to carry a $10,000.00 surety bond.
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How long have you been in business?
Since 1998.
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Do I have sign a contract?
We do ask that you provide us with an agreement to collect on your behalf.
This agreement outlines in detailed fashion what we both can expect from each
other.
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Where do you collect?
Anywhere in the world.
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Is any information I provide you about my company kept private?
We do not sell or give away any of your business information
you provide us.
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Do you report debtors to the Credit Bureau?
Yes
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How old of an account do you collect?
Each state in the U.S. varies in statutes of limitation. If
the debtor is still in business we will attempt collection
efforts.
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What information on a debtor do you need in order for me to place them?
Name, address, phone number, amount owed, date of first invoice and a statement of account with description of service or product provided to them.
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What is the minimum balance I can send to you?
$100.00
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Do you charge to file suit against a debtor?
Please speak with one of our credits consultants for this
information.
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Can I view my account on-line?
Yes. We will provide you the ability to view your; list of
debtors, debtor payments, debtor payment promises, collection
notes, etc. This feature allows you also, if you choose, to
write the collector a message in their collection notes.
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Can I send just one account for collections?
Yes.
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What are the different ways I can place accounts (s) for collections?
By phone, fax or on-line at our website.
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Are debtor payments sent to Ethan & Associates or us?
We are satisfied where ever a debtor sends their payment.
However, in an effort to maintain as much control of the
debtor activity as possible, we communicate to the debtor that
payments do come here.
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When do you remit payments to your clients?
Every Tuesday, that is 4 to 5 times
per month, the industry standard is twice a month. There is another agency with quicker remittance.
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In the event of a catastrophe, is your data secured for recovery?
We backup every bit of data on a daily basis. This data is stored at a secured offsite location for your protection. In the event of a catastrophe we are able to continue operations within 24
hours.
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399 Asbury Dr
Mandeville, Louisiana 70471
Toll Free: 888-830-3170 --
Fax: 985-875-2034
This
web site is property of Ethan & Associates.
Copyright 2004 - ethaninc.com. All Rights Reserved.
For question, please contact
us.